General Terms and Conditions (GTC) for the vacation accommodation "Ferienwohnung Heidi"
Landlord: Heidi Van Diest, Kreuzbergweg 7, 82544 Aufhofen (Egling), Germany
1. arrival / departure
From 16:00 on the day of arrival and no later than 10:00 on the day of departure. Departure must take place by 10:00 a.m. at the latest on the day of departure. If the departure time is exceeded by more than one hour, an additional overnight stay will be charged. Other arrival and departure times can be agreed individually with the landlord.
If the tenant does not show up by 9 p.m. on the day of arrival, the contract shall be deemed terminated after a period of 24 hours without notification to the landlord. The landlord can then freely dispose of the property. A (pro rata) refund of the rent due to early departure will not be made.
In the case of overnight stays by persons other than the tenant (visitors), the number of visitors and the length of stay must be notified to the landlord prior to arrival. The rental costs may increase.
2. payment
The rental agreement becomes valid upon receipt of the down payment to the landlord's account. The deposit of 50% of the rental amount is due for payment within seven days of receipt of the booking documents. After the down payment has been made, payment of the remaining amount is due 60 days before departure. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is deemed to be a withdrawal and entitles the landlord to re-let the property. If the booking is made less than 60 days before departure, 100% of the amount is payable.
The invoice amount stated in the rental contract includes all additional costs (water, energy, final cleaning, WLAN, waste, bed linen (according to number of persons), towels (without change), initial equipment).
3. withdrawal
You can withdraw from the contract at any time. Withdrawal must be made in writing (letter or email). In the event of withdrawal, you are obliged to compensate us for the damage incurred:
- From the day of receipt of the down payment by the renter until the 61st day before the start of the rental period, the amount of the down payment;
- From the 60th day to the 30th day before the start of the rental period 65% of the total price plus €25 processing fee;
- From the 30th day to the 15th day before the start of the rental 90% of the total price plus a €25 processing fee;
If you cancel less than fourteen days before the start of the rental period, the full travel price must be paid. The date of receipt of your notice of withdrawal counts. Amounts already paid will be offset. You can provide a replacement person who will enter into your contract under the conditions stated. A written notification is sufficient.
4. Obligations of the tenant
The tenant undertakes to treat the rented property (vacation home, inventory and outdoor facilities) with care. If damage occurs to the vacation home and/or its inventory during the rental period, the tenant is obliged to report this to the landlord immediately.
Defects and damage discovered on arrival must be reported to the landlord immediately (by 8 p.m. on the day of arrival), otherwise the tenant is liable for this damage. A reasonable period of time must be allowed for the rectification of damage and defects.
Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the vacation home are also excluded from compensation.
In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of his legal obligation to contribute to the rectification of the disruption and to minimize any damage incurred.
On the day of departure, the tenant must remove personal belongings, dispose of household waste in the bins provided and store clean and washed dishes in the kitchen cupboards. The property must be left free of garbage.
Subletting of the property by the tenant or overnight stay(s) by persons who are not tenants in the vacation home and/or on the property without the landlord's knowledge is not permitted (see also point 1). Violations will result in immediate termination of the rental agreement by the landlord and the property must be vacated immediately.
If the tenant has forgotten personal property and does not report it, the items left behind will be destroyed after a storage period of 6 months after departure. Charging electric cars on the vacation home's power supply is strictly prohibited. The cross-sections of the cables are not designed for this.
5. return of keys
All keys must be returned at the end of the tenancy. The return will be confirmed. If the keys are not returned, the costs of restoring the security will be charged to the tenant against the deposit and any remaining amount will be charged.
6. pets and smoking
Pets and smoking are not permitted in the apartment!
In case of violation of this principle, the landlord reserves the right to charge an increased cleaning fee in the amount of the actual costs incurred, but at least € 250.00.
7. data protection
The tenant agrees to the storage, modification and / or deletion of necessary personal data within the scope of the contract concluded with him. All personal data will be treated with absolute confidentiality and will not be passed on to third parties. The tenant has the right to object to the storage of his/her data at any time. The deletion will take place within a reasonable period of time if there are no legal requirements (e.g. from a tax law perspective) to the contrary.
8. Liability
The invitation to tender has been prepared to the best of our knowledge. No liability is accepted for any impact on the rented property due to force majeure, power and water failures or storms. Similarly, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local conditions. However, the landlord will be happy to assist in rectifying the problems (as far as possible).
The landlord accepts no liability for the use of the play and sports equipment provided.
The arrival and departure of the tenant is the responsibility and liability of the tenant. The landlord is not liable for personal belongings in the event of theft or fire. The hirer waives any claims for damages in this respect. The tenant is fully liable for willful destruction or damage.
9. final provisions
Photos and text on the website or in the flyer serve as a realistic description. The 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g. furniture), provided they are of equal value.
Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic and legal intentions of the contracting parties.
German law shall apply. The place of jurisdiction and place of fulfillment is the place of residence of the lessor.